MEL Research satisfaction surveys

News Date: 
Monday, September 3, 2018

We are sending out a sample of research surveys to residents from 4th September.

The surveys are being conducted independently on behalf of NPH by M.E.L. Research, an experienced research company. 

In 2017 we sent out our first Tenants Satisfaction Survey. Following this we made a commitment to send out a smaller number of surveys to check out views on recent service changes. 

The main Tenants Satisfaction Survey will be held again in 2019.

Survey of Tenants

If you receive a survey from us, we'd like to hear about your views on recent service changes. 

Survey of Leaseholders

We are currently sending out our first Leaseholder Survey. This will be sent to all leaseholders, leaseholder tenants and managing agents.

If you receive a copy of this survey please let us know your feedback.

For any queries about this or to raise a concern about unsolicited mail, please call us on 0300 330 7003.

Participants of the survey will be entered into a prize draw (Terms and Conditions apply).