I am writing to respond to your request for information received by email on Thursday 4th June 2020 which has been dealt with under the Freedom of Information Act 2000 (FOI).
Your request has been given the unique Information Request No. NPH1022-751/20. Please quote this reference on all correspondence relating to this request.
You have requested the following information. Our response is shown in bold.
1) The number of tenants in each of the below categories:
a) Receiving the housing element of Universal Credit
b) receiving another housing benefit
c) receiving no benefit related to housing (so far as the council is aware)
2) For each category a, b, c above, the number in each category who are in rent arrears
3) For each category a, b, c above, the average amount owed by those in arrears.
Please see in the table below the information for question 1, 2 and 3.
| Total | Number in Arreas | Average Arrears | |
| UC Housing Element | 2614 | 1799 | £591.21 |
| Housing Benefit | 4991 | 879 | £207.43 |
| No Benefit | 3572 | 1186 | £408.82 |
| Total | 11177 | 3864 | £448.04 |
4) The number of those on Universal Credit who have an alternative payment arrangement in place whereby their rent is paid directly to the council.
532.
The disclosure to you of the enclosed information does not give you a right to reproduce or publish such information without the express permission of Northampton Borough Council or any other owners of the copyright therein. To do so you will need a licence under the ‘Reuse of Public Sector Information Regulations 2015’.
If you consider NPH has not provided the information you have requested you have the right to challenge that decision in respect of your information request within 6 months.
Please write to:
Information Access Challenges
Northampton Partnership Homes
The Guildhall
St Giles Square
Northampton
NN1 1DE
Otherwise please email: information@nph.org.uk. Emails to this address will be automatically acknowledged.
If your challenge is not resolved to your complete satisfaction, you will then have the right to complain to the Information Commissioner.
If you feel your request has been handled unfairly you should, in the first instance, complain using NPH’s Customer Feedback form and address it to the department you have been dealing with. NPH’s Complaints procedure (a full copy of which is available by telephoning or writing to NPH’s Data Management Officer) will then be used to try and resolve your complaint.
Yours sincerely,
Santina Chambers
Data Management Officer
Northampton Partnership Homes
01604 838794 | 0300 330 7003
www.northamptonpartnershiphomes.org.uk