We are encouraging residents to be aware of bogus callers claiming to be from NPH or 'the council'

News Date: 
Wednesday, October 20, 2021

A resident has been in touch with us as they received a telephone call where a caller claiming to be from 'the council' asked for information regarding outstanding repairs and rent issues. The resident gave the caller some information, but when the caller asked for photos of their property, they refused. The resident told us that the caller got very pushy with them at that point, but they refused to give out any more information. 

This call did not come from us or West Northamptonshire Council, and we are concerned that this may be happening to other residents and could be putting them at risk. If you receive a similar call, please report it to us. 

If you would like to check the identity of anyone calling you or visiting your home who claims to be from Northampton Partnership Homes, contact us on 0300 330 7003. We will be happy to confirm their identity. Our staff will also always be happy to show you their ID if they visit you at their home. 

You can get more information on bogus callers and scams, and report them to Action Fraud

Thank you to the resident who reported this to us.