Anti-Social Behaviour

Anti-Social Behaviour

Anti-Social behaviour (ASB) is behaviour that causes harassment, alarm or distress.

We are committed to taking positive action, in partnership with other agencies, to deal with all forms of ASB.

Sometimes you may have issues with your neighbour that would not count as Anti-Social Behaviour. 

For advice on how to be a good neighbour and dealing with neighbour disputes take a look at our Good Neighbours page

Is this Anti-Social Behaviour?

Unsure if what you're seeing is ASB?

Click below to find out whether an activity is Anti-Social behaviour or not, what you can do, and when we can help.

IS THIS ANTI-SOCIAL BEHAVIOUR?

Report Anti-Social Behaviour online

You can report ASB online by providing details of what happened and where it took place.

A member of our Tenancy Compliance Team will contact you back to gather more information.  Please leave a contact number or e-mail address for us to contact you on.

Report ASB online now

Report ASB over the phone

You can also report an incident outside our office hours by phoning NPH's anti-social behaviour reporting line on 0300 330 7003.

If you wish to speak to someone to seek advice, report an incident or discuss a current incident that you have previously reported then you can also call between 9 and 5pm weekdays.

 

What to expect when you report ASB
  • We will contact you within 1 working day when you report Hate Crime, physical violence or Domestic Abuse.  For all other reports of ASB we will contact you within 5 working days.
  • We will offer to meet with you face to face at a place where you feel comfortable to discuss your issues and agree an action plan with you.
  • We will complete a risk assessment to support you which will include agreeing how often we will keep in contact with you and how contact will be made e.g. face to face, telephone, e-mail.
  • We will update action plans and risk assessments with you every month.
  • We will do everything we can to help resolve the issues that you are experiencing but may sometimes have to accept that we are unable to take any further action.  If this is the case we will explain this to you fully and offer advice.  We won’t close the case unless we have discussed it with you first.