Anti-Social Behaviour

Anti-Social Behaviour

Anti-Social Behaviour (ASB) is behaviour that causes harassment, alarm or distress. 

We will not tolerate Anti-Social Behaviour and, in partnership with other agencies, we will investigate all forms of ASB.

Sometimes you may have issues with your neighbour that would not count as ASB.

For advice on how to be a good neighbour and dealing with neighbour disputes take a look at our Good Neighbours page

Is this Anti-Social Behaviour?

Unsure if what you're seeing is ASB?

Click below to find out whether an activity is Anti-Social behaviour or not, what you can do, and when we can help.


Report Anti-Social Behaviour online

You can report ASB online by providing details of what happened and where it took place.

A member of our Tenancy Compliance Team will contact you back to gather more information.  Please leave a contact number or e-mail address for us to contact you on.

Report ASB online now

Report ASB in person:

Guildhall One Stop Shop on St Giles Street between 10:00 - 16:00 Monday - Friday. 

St Giles St, Northampton, NN1 1DE

Report ASB over the phone

You can also report an incident outside our office hours by phoning NPH's anti-social behaviour reporting line on 0300 330 7003.

If you wish to speak to someone to seek advice, report an incident or discuss a current incident that you have previously reported then you can also call between 9 and 5pm weekdays.


What to expect when you report ASB
  • When you report ASB to us it will be graded as Grade 1, Grade 2 or Grade 3 based on whether the incidents are directed at an individual, affect the community in general or affect the environment.  We will offer to interview you within 1 working day for Grade 1 incidents, 3 working days for Grade 2 incidents and 5 working days for Grade 3 incidents.
  • We will offer to meet with you face to face at a place where you feel comfortable to discuss your issues and agree an action plan with you.
  • We will complete a risk assessment to support you which will include agreeing how often we will keep in contact with you and how contact will be made e.g. face to face, telephone, e-mail.
  • We will update action plans and risk assessments with you every month.
  • We will do everything we can to help resolve the issues that you are experiencing but may sometimes have to accept that we are unable to take any further action.  If this is the case we will explain this to you fully and offer advice.  We won’t close the case unless we have discussed it with you first.