Tenant Board Members
Join our board and help shape the future of NPH. Board members make strategic decisions and guide our services. Full training and support are provided, so any tenant can get involved.
Service Quality Committee
The Service Quality Committee is a committee of the NPH Board, and is made up of 10 tenants, two of which are tenant Board members. The role of the committee is to challenge our performance, ensure that the resident voice is heard in influencing the decision making throughout NPH, and to feed the ‘resident’ voice to the board.
Scrutiny Reviews
The Service Quality Committee will use the scrutiny task and finish focus groups, to look deeper into areas of resident interest, areas of concern, and new initiatives. The groups will use evidence to provide feedback to the SQC, who can then consider this feedback and produce the evidence to report back to the board. They could make recommendations or suggest changes to processes. These groups will work closely with NPH officers working together to consider the solutions and improvements.
Assets and Building Safety Groups
The Building Safety Groups has a single focus and will be made up of residents from the three tallest blocks in our stock, St Katherines Court, St Stephens House and St Johns House. The safety of our residents is a priority, and it is important that our residents understand their responsibility and also feel empowered to play an active role in maintaining and challenging safety standards. These groups will allow our residents to give us insight into the practical realities of their building and fire safety issues. Each block will have its own group, and each block will also have its own Building Safety Engagement Strategy. This will set out how we will work with residents of these three blocks on issues of Building Safety for the buildings.
Focus groups
Share your opinions at events and focus groups on services, estates and improvements. These sessions are friendly and informal. Your voice helps us make the right changes.
Influence us
