We understand that life can get busy, but we still want to hear from you. Choose from this list to let us know what you think from the comfort of your home.

NPH Sounding Board

This group of residents provide feedback and insights on a range of topics and issues relating to their housing services. When NPH needs input on a specific issue or policy of procedure, we can reach out to the Resident Sounding Board for their opinions and suggestions.

Telephone Satisfaction Surveys

Each month we select a sample selection of tenants for a quick call to ask how we’re doing. An independent market research company make these calls on our behalf.

Your feedback only takes a few minutes and helps us improve our services. A simple chat can make a significant difference.

Online

Share your ideas quickly through our online feedback form. Whether it is a small suggestion or a substantial change, we want to hear it. Your ideas could help improve services for everyone.

Face-to-face

Bring your ideas to drop-ins, engagement or community cafés. Our staff are ready to listen and talk things through. These conversations often lead to real improvements.

Over the phone

Give us a call and tell us what you think. Our team will log your suggestion and share it with the right people. Even a quick call can help shape the services you receive.

Estate inspections

Share your thoughts on local issues. Point out what works well and what could be improved. Together we keep your estate safe and cared for. The details you provide help us target those areas.

Find out more about estate inspections.

Get in touch

To find out more about the opportunities listed below:

Providing feedback

We welcome all feedback – good or bad. Whether it is a compliment, complaint, or comment, your input helps us keep improving.

Submit it quickly online, by phone or in person at:

One Stop Shop
One Angel Square
St John’s Street entrance
Northampton
NN1 1ED

Influence us