Estate inspections – improving your neighbourhoods

Earlier this year NPH launched a programme of annual estate inspections. Each estate is visited on a set date by the relevant Housing Officer. Estate inspections allow us to proactively sort out issues as we spot them or when you draw our attention to them, as well as identifying any potential longer-term improvements that can be made.

In advance of the inspection, a short survey is sent out via text message to NPH residents living in that area to establish what the main issues are that they would like us to look at. This ensures that we focus on those issues on the day of the inspection, and that we are looking at what matters most to residents.

We’ve had a great response from residents to our inspection surveys and thank them for getting involved and feeding back to us. The main issues that have been reported to us through the inspection surveys have been reports of:

• Rubbish/Flytipping 19%
• Bin problems 14%
• Potholes 14%
• Parking issues 12%
• Issues with trees 12%
• Issues with overgrown gardens 11%

Any issues picked up during the inspections are reported for immediate action or if it relates to a longer-term estate improvement proposal, it is referred to the relevant department for further consideration. Some of the issues reported to us are within the remit of West Northamptonshire Council (such as potholes and some communal green spaces) so, if we aren’t able to sort out the issue, we will refer it to them.

Estate inspections will continue in 2025 so please do respond to the text message containing a short survey, if you receive it, to help us focus our attention on the important issues for you in your area.