Find your officer
Use this page to find the right officer for your area.
Your Housing Officer can help with questions about your tenancy, home, estate or neighbourhood.
Your Rent Income Officer can help if you have questions about rent, payments, arrears, benefits or money worries linked to your tenancy.
If you are not sure who you need, call us on 0300 330 7003 and we will help direct your enquiry.
Find your Housing Officer
Your Housing Officer can help with:
- tenancy questions
- estate or neighbourhood issues
- communal area concerns
- changes to your tenancy
- support to help you keep your tenancy
Find your Rent Income Officer
Your Rent Income Officer can help with:
- rent payments
- rent arrears
- Universal Credit
- Housing Benefit
- payment plans
- money worries that may affect your tenancy
If you are struggling to pay your rent, please speak to us as soon as possible. We can talk through your options and help you find support.
