Document library

Making it easier for you

We have collated all the important documents you might need into this document library and, to make it easier for you to find what you are looking for, there is a simple search box where you can enter key words. In addition to all the documents being in one place, you will see that there are links to relevant documents across the site in the left hand column of various pages too.

Relevant to

Information Request NPH00-270/20

I am writing to respond to your request for information received on Friday 7th February 2020 which has been dealt with under the Freedom of Information Act 2000 (FOI).

Your request has been given the unique Information Request No. NPH00-270/20.  Please quote this reference on all correspondence relating to this request.

You have requested the following information. Our response is shown in bold.

It would be really helpful if you could provide me with some information in relation to your service, your void performance and processes.

Northampton Partnership Homes have provided the requested information in the document attached.

The disclosure to you of the enclosed information does not give you a right to reproduce or publish such information without the express permission of Northampton Borough Council or any other owners of the copyright therein.  To do so you will need a licence under the ‘Reuse of Public Sector Information Regulations 2015’.

If you consider NPH has not provided the information you have requested you have the right to challenge that decision in respect of your information request within 6 months.

Please write to:

Information Access Challenges

Northampton Partnership Homes

The Guildhall

St Giles Square



Otherwise please email:  Emails to this address are automatically acknowledged.

If your challenge is not resolved to your complete satisfaction, you will then have the right to complain to the Information Commissioner.

If you feel your request has been handled unfairly you should, in the first instance, complain using NPH’s Customer Feedback form and address it to the department you have been dealing with. NPH’s Complaints procedure (a full copy of which is available by telephoning or writing to NPH’s Data Management Officer) will then be used to try and resolve your complaint.


Yours sincerely,

Santina Chambers

Data Management Officer

Northampton Partnership Homes 

01604 838794 | 0300 330 7003

Relevant to

A document to give you lots of useful information about your neighbourhood Briar Hill and Camp Hill.


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A document to give you lots of useful information about your neighbourhood - Centenary House and Hunsbury Heath.

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A document containing lots of handy information about your neighbourhood, Cottarville.