Open data

We want to be open and transparent about everything we do. The information detailed on this page and all those linked to it will help you understand how we do business and meet legal and statutory requirements.

As NPH is owned by West Northamptonshire Council, we are publishing our data in line with the Local Government Transparency Code 2015.



Who we are and what we do

Northampton Partnership Homes is an arms-length management organisation, formed in January 2015 that manages around 11,000 homes on behalf of West Northamptonshire Council.

We employ over 250 talented members of staff, including specialist trades personnel in our property maintenance team. Our board members work closely with our executive management team to ensure that we meet our vision, mission and values.

You can find out about our structure here.

Our key plans and strategies are below.

Corporate plan

Service standards

Value for money statement


Our priorities and how we achieve them

NPH’s five year Corporate Plan was approved by the NPH Board and sets out our vision, mission and values, our ambitions for the next five years of operation, as well as the challenges we face as an organisation. 

NPH as a key business in Northampton has a major contribution to make on a local and regional level. We have a key role in providing a range of services that support and add value to the neighbourhoods we serve and supporting our local economy. This includes helping people into work, learning and skills programmes, health and wellbeing projects and improving the quality of housing.

Please take a look at our corporate plan to find out more.


How we make decisions

NPH is wholly owned by West Northamptonshire Council, but has its own executive management team and Board of Directors to make decisions.

Please take a look at our meet the team page to find out more about the NPH Board. You can also view our senior management structure.

You can see the minutes from our recent Board meetings here: 


The services we offer

NPH is responsible for the following services:

  • Allocations and lettings
  • Repairs and maintenance
  • Housing management, including dealing with anti-social behaviour
  • Tenancy support
  • Tenant involvement
  • Ecton Lane Park traveller site


Applying for information

Requests for information must be made in writing. You may find the following useful when requesting information:

  • There must be a name and address to send our response (this can be an e-mail address but if you require paper copies we will need a postal address).
  • There is no need to mention the Freedom of Information Act 2000 or Data Protection Act 2018, but may help your request to be dealt with correctly.
  • You do not need to say why you want the information, but you will need to provide details about what is being requested. This should be as clear as possible to help us locate the information you require.

The easiest way to make an application is to email us. Please check this log before you submit a request as the information you are looking for may have been requested by another customer and you can read our response.



We use the counter fraud services offered by LGSS (Local Government Shared Services) to detect and investigate cases of fraud.

LGSS accept referrals from NPH staff or from members of the public. These are risk assessed to confirm if an investigation is required and if appropriate an investigation is opened. All reasonable lines of enquiry are conducted and recorded in line with their procedures and protocol. This includes intelligence checks, home visits, informal or formal interviews. Criminal action is considered where there is sufficient evidence.   

Numbers relating to investigations under the Prevention of Social Housing Fraud Act is detailed below.

Fraud information 2016/7 2017/8 2018/9
Number of times we have used powers under the Prevention of Social Housing Fraud (Power to Require Information, England) Regulations 2014 or similar powers. 7 6 6
Fraud cases opened and investigated. 158 151 193


Gender pay gap

Employers with 250 or more employees are required by law to publish an annual gender pay gap report showing the pay gap between their male and female employees. 

Read ours here:

Gender Pay Gap 2022

Gender Pay Gap 2021

Gender Pay Gap 2020

Gender Pay Gap 2019

Gender Pay Gap 2018

Gender Pay Gap April 2017


NPH performance

Find out how we are performing on our dedicated performance portal.


Housing stock statistics

If you are waiting for a home or would like to find out more about the number and types of properties we allocate, you can take a look at our housing stock and register statistics.