In line with the requirements of the Freedom of Information Act 2000, Northamptonshire Partnership Homes commits to make information routinely and proactively available to the public.

To enable us to do this we have adopted the Model Publication Scheme set up by the Information Commissioner’s Office.

The list below shows the information which is available free online, charges may apply where a printed copy is requested.

NPH is wholly owned by West Northamptonshire Council, but has its own executive management team and Board of Directors to make decisions.

Please take a look at our meet the team page to find out more about the NPH Board. You can also view our senior management structure.

You can see the minutes from our recent Board meetings here:

2025

2024

2023

Services we provide
NPH is responsible for the following services:

  • Repairs and maintenance
  • Housing management, including dealing with anti-social behaviour
  • Tenancy support
  • Tenant involvement
  • Ecton Lane Park traveller site


Fraud
We use the counter fraud services offered by West Northamptonshire Council (WNC) to detect and investigate cases of fraud.

WNC accept referrals from NPH staff or from members of the public. These are risk assessed to confirm if an investigation is required and if appropriate an investigation is opened.

All reasonable lines of enquiry are conducted and recorded in line with their procedures and protocol. This includes intelligence checks, home visits, informal or formal interviews. Criminal action is considered where there is sufficient evidence.

Report any concerns about fraud to WNC by emailing: reportfraud.ncc@westnorthants.gov.uk

You can find more information about fraud on WNC’s website.

Information requests
Requests for information should be addressed to the Data Protection team. You may find the following useful when requesting information:

  • There must be a name and address to send our response (this can be an e-mail address but if you require paper copies we will need a postal address).
  • There is no need to mention the Freedom of Information Act 2000 or Data Protection Act 2018, but may help your request to be dealt with correctly.
  • You do not need to say why you want the information, but you will need to provide details about what is being requested. This should be as clear as possible to help us locate the information you require.

The easiest way to make an application is to email dataprotectionnph@nph.org.uk.

Annual report

Read our annual report by clicking below. It details how we performed last year and how satisfied residents were with our services.

Publication Scheme – Index for Search

Who we are and what we do
About NPH
Meet the Team

What we spend and how we spent it
NPH Financial Statements 2024/2025
NPH Financial Statements 2023/2024
NPH Financial Statements 2022/2023
NPH Financial Statements 2021/2022
NPH Financial Statements 2020/2021
NPH Financial Statements 2019/2020
NPH Financial Statements 2018/2019
NPH Financial Statements 2017/2018
NPH Financial Statements 2016/2017
Expenditure that is over £250 – December 2025
Expenditure that is over £250 – November 2025
Expenditure that is over £250 – October 2025
Expenditure that is over £250 – September 2025
Expenditure that is over £250 – August 2025
Expenditure that is over £250 – July 2025
Expenditure that is over £250 – June 2025
Expenditure that is over £250 – May 2025
Expenditure that is over £250 – April 2025
Expenditure that is over £250 – March 2025
Expenditure that is over £250 – February 2025
Expenditure that is over £250 – January 2025
Expenditure that is over £250 – 2024 and 2023 series

What our priorities are and how we are doing
Annual Complaints Report
Corporate Plan
FOI Report 2025 Q3
FOI Report 2025 Q2
FOI Report 2025 Q1
FOI Report 2024 Q4
Gender Pay Gap 2024
Gender Pay Gap 2023
Gender Pay Gap 2022
Gender Pay Gap 2021
Gender Pay Gap 2020
Gender Pay Gap 2019
Gender Pay Gap 2018
NPH Performance
Sustainability Strategy
Value for Money Statement
Energy and Carbon Report 2024-25

How we make decisions
NPH Board meetings minutes — January 2025
NPH Board meetings minutes — February 2025
NPH Board meetings minutes — March 2025
NPH Board meetings minutes — May 2025
NPH Board meetings minutes — September 2025
NPH Board meetings minutes — October 2025
NPH Board meetings minutes — December 2024
NPH Board meetings minutes — November 2024
NPH Board meetings minutes — October 2024
NPH Board meetings minutes — August 2024
NPH Board meetings minutes — May 2024
NPH Board meetings minutes — March 2024
NPH Board meetings minutes — February 2024
NPH Board meetings minutes — November 2023
NPH Board meetings minutes — AGM October 2023
NPH Board meetings minutes — October 2023
NPH Board meetings minutes — August 2023
NPH Board meetings minutes — June 2023
NPH Board meetings minutes — May 2023
NPH Board meetings minutes — March 2023
NPH Board meetings minutes — February 2023

Our policies and procedures
Adaptations Policy
ASB Policy
Asset Management Strategy
Complaints and Feedback Policy
Council Garages Policy
Energy Efficiency and Carbon Reduction Policy
Fire Safety Policy
Gaining Access to a Property Policy
Hate Incident Policy
Neighbourhood Management Policy
Rechargeable Repairs Policy
Rent Arrears Policy
Safeguarding Policy
SPOC Policy
Sustainable Resources and Waste Management Policy
Sustainable Transport Policy
Sustainable Water Policy
Tree Policy
Unacceptable Behaviour Policy

List and registers
Housing stock and register statistics
Declaration of Interest 2024
Declaration of Interest 2025

The services we provide
Repairs and maintenance
Housing management
Anti-social behaviour services
Tenancy support
Tenant involvement
Ecton Lane Park traveller site
Fraud detection and investigation services